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If you need additional support or have a question, visit our support section so we can help you get the most out of your TruSense system.
The GPS Smart Pendant requires no contract or activation fee. If you are unhappy with your purchase, you can cancel at any time and you will not be charged any additional fees. Your pendant is yours to keep!
No more worrying your loved one will fall and not be able to get help. With built-in automatic fall detection, not only will you receive an alert, but our 24/7 Emergency Response Center will too.
Set up custom alerts to know when your loved one leaves the house or has possibly fallen. If they move outside of a pre-defined safety zone, get an instant alert before they get too far. Pendant battery running low? Receive an alert so you can remind your loved one to charge it.
No matter what time of day or night, your loved one has access to our 24/7 Emergency Response Center. With the press of a single button, loved ones can connect via two-way communication to call for help.
Track your loved one in real-time using GPS maps and our app. The TruSense GPS Smart Pendant allows caregivers to set up safety zones — virtual geographic boundaries — and receive alerts if their loved one travels outside of the pre-defined areas. Great for loved ones that have a tendency to wander due to Alzheimer’s or Dementia.
Caregivers can use any Amazon Echo device to ask Alexa where their loved one is and get an exact location of their whereabouts.
Set up a timing threshold to alert you when your loved one has been in one room for an unusually long time.
You can use the TruSense platform to create a “Geofence” – that is, imaginary border drawn on a digital map. By equipping your loved one’s vehicle with a GPS tracking device, TruSense will let you know if they travel outside of this defined area while driving.
Receive a notification if your loved one gets into a collision while driving.
Be periodically updated about your loved one’s location when they are driving. You can also access the TruSense dashboard to check their location on the digital map.
Data collected by motion sensors placed in a stairwell can determine if your loved one has suffered a fall. When TruSense detects that they have entered the stairwell but are taking too long to get to the next room, you will receive a notification that they have possibly become immobile due to a fall.
Data collected by motion sensors placed in a stairwell can determine if your loved one has suffered a fall. When TruSense detects that they have entered the stairwell but are taking too long to get to the next room, you will receive a notification that they have possibly become immobile due to a fall.
Using the Amazon Echo Dot, your loved one can call for emergency assistance instead of waiting for someone to respond if they suffer a fall.
Be notified when the TruSense sensor batteries are running low.
Be notified when your loved one attempts to contact the TruSense 24-Hour Emergency Response team.
TruSense can let you know when the front door has been open for an unusually long time, indicating that your loved one has possibly left the home without closing the door.
TruSense’s water sensor can detect when an excessive amount of water begins to leak into a bathroom, basement, or any other room susceptible to flooding.
You can use the TruSense platform to create a “Geofence” – that is, an imaginary border drawn on a digital map. By equipping your loved one’s vehicle with a GPS tracking device, TruSense will let you know if they travel outside of this border while driving.
TruSense can detect and alert you to extreme temperature changes in the home.
Configure TruSense to alert you when your loved one gets out of bed in the morning, or if they stay in bed longer than usual. If your loved one begins to consistently start their day later and later, TruSense will notice this trend and point it out as a potential health issue.
Optional GPS tracking devices assure that your loved one is traveling safely while outside the home or on the road. Customized alerts and the TruSense dashboard’s digital map can help to quickly locate your loved one in case of an emergency, helping them — and you — to maintain normal daily life.
The GPS Smart Pendant includes a “Call for Help” button for on-demand emergency assistance, as well as the ability for family members and other caregivers to receive instant status updates using their own Echo Dot from home.
Click here to learn more about TruSense GPS Tracking options.
Help is just a voice command away. Connecting an Amazon Echo Dot introduces voice-activated controls to your TruSense system, providing a hands-free way to request help from the TruSense 24/7 Emergency Response Center. The Echo Dot can also be used for everyday things like checking the weather, listening to music, and turning on a night light — all with a simple voice command.
The TruSense Hub is the central command for the hardware sensors. All sensors connect and communicate to the TruSense software through the Hub.
“Has the door been left open? Is my loved one not answering the phone, or are they away from home?” Contact Sensors allow TruSense to determine if a door has been left open too long. When used in conjunction with motion sensors, they also let you know whether your loved one is at home or away.
Seniors who have 300+ minutes of light activity per week are 18% healthier than those who do not. TruSense uses Motion Sensors to track your loved one’s activity levels and compares them to their normal activity baseline. Over time, this can identify health trends that provide valuable insights.
You may choose to be alerted when your loved one has left the home. This can be used to make sure that your loved one does not need any help in keeping to their daily routine or scheduled appointments.