GPS Smart Pendant

Many emergency pendants available today are a lot like a cordless phone with a panic button – they use the land-line to make a call to emergency services, so they won’t work if you’re too far away from the home. The GPS Smart Pendant, however, is more like a combination cell phone/speaker phone/GPS device, in that it can make a phone call from anywhere there is cellular coverage, and it transmits coordinates every few minutes. The GPS Smart Pendant also has a fall detection feature. The GPS pendant uses the AT&T cellular network so it has tremendous coverage and works nationwide wherever cellular coverage is available.

The GPS Smart Pendant comes with a lanyard to be worn around their neck, and can also be worn with a wrist strap accessory. It is also small enough that it can be easily carried in a pocket or purse.

The SOS button can be used, but the pendant also has a fall detection feature that automatically activates the device. In the event of a false alarm, simply push the SOS button to cancel it.

Yes! The dashboard map will tell you if the pendant is at home, or if your loved one has taken it on a trip. You can click into the details of the trip and view a breadcrumb trail leading from the home to their last known location. The pendant is configured to report its location, the speed and direction it’s moving in, and approximate address every 3 minutes, so you get a good idea of where your loved one is and where they’ve been recently. If a fall is detected, or if the SOS button is pressed, the pendant immediately transmits the location, speed, and other data to our 24/7 Emergency Response Center. Then, a two-way voice call is started over the built-in speaker.

It is designed as an emergency only device. The cellular data provided for the service is restricted to emergency situations only.

The GPS Smart Pendant uses a rechargeable, non-removable lithium ion battery that will operate for 1-3 days, depending on how active the wearer is. The pendant “goes to sleep” to conserve energy when stationary, and “wakes up” when moved. The device is water resistant and can be worn in the shower, but it is recommended that it not be submerged for long amounts of time (swimming, bathing, etc.)

The Emergency Response Center operates 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. The center is comprised of three separate physical sites distributed throughout the country, all of which are staffed by individuals who are highly trained to answer distress calls. They have special tools to interface with local EMS, fire, police, etc.

When the SOS button is pushed or a fall is detected, the pendant establishes a call with the Emergency Response Center first. If for some reason they are not able to connect or communicate with your loved one, they will call the emergency contacts (most likely you or another designated caregiver.) You may also choose to have the Emergency Response Center automatically dispatch EMS if they cannot reach your loved one or any of the emergency contacts.

The incoming call will come from an 800 number, and the Caller ID will read “CENTRAL STATION.” Per industry standard security protocol, the precise location of the specific monitoring center that reaches out to you is not disclosed.

The GPS Smart Pendant device itself costs $129, and the GPS subscription service pricing is as follows:

One month – $24.99
Three months – $22.49/month
Six months – $19.99/month
Twelve months – $17.49/month

Yes! Much like a smartphone, the GPS Smart Pendant operates through cellular and GPS signals, and thus works completely independently of the TruSense Hub and home Internet connection. This adds an extra layer of protection to your TruSense system.

Yes. By requesting help using voice services, you will be connected directly with our 24×7 monitoring center. The monitoring center can check in to see whether your loved one is OK or if they may need the help of emergency responders, and can contact them on your behalf. However, it cannot be stated enough that voice services are NOT a replacement for 911 services. If you have an emergency, you should first call 911. The Echo Dot voice commands can be used for other things as well, such as to turn on a nightlight or to check the weather.

Yes, you determine who will have access to the TruSense dashboard and alerts.

Yes, you can add your own additional Amazon Echo or Echo Dot without an additional fee. If you would like to add them, we will help you setup your Amazon Echo or Echo Dot with the TruSense system. Our experts can help you determine whether TruSense will work with other sensors you already have.

Simply log in on the main menu of TruSense at https://app.mytrusense.com/login and modify the rule you want to change (e.g. thresholds, phone number, etc.)

Caregivers can use any Amazon Echo device to ask Alexa where their loved one is and get an exact location of their whereabouts.

Set up custom alerts to know when your loved one leaves the house or has possibly fallen. If they move outside of a pre-defined safety zone, get an instant alert before they get too far. Pendant battery running low? Receive an alert so you can remind your loved one to charge it.

No matter what time of day or night, your loved one has access to our 24/7 Emergency Response Center. With the press of a single button, loved ones can connect via two-way communication to call for help.

No more worrying your loved one will fall and not be able to get help. With built-in automatic fall detection, not only will you receive an alert, but our 24/7 Emergency Response Center will too.

Track your loved one in real-time using GPS maps and our app. The TruSense GPS Smart Pendant allows caregivers to set up safety zones — virtual geographic boundaries — and receive alerts if their loved one travels outside of the pre-defined areas. Great for loved ones that have a tendency to wander due to Alzheimer’s or Dementia.

The GPS Smart Pendant requires no contract or activation fee. If you are unhappy with your purchase, you can cancel at any time and you will not be charged any additional fees. Your pendant is yours to keep!

The GPS Smart Pendant requires no contract or activation fee. If you are unhappy with your purchase, you can cancel at any time and you will not be charged any additional fees. Your pendant is yours to keep!